For information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information.
Home Health Program
- Miranda Walker, Program Manager
- Bureau for Medical Services
- 350 Capitol Street, Room 251, Charleston, WV 25301
- Phone: 304-352-4221
- Fax: 304-558-1542
Claims Processing
- Fiscal Agent - Gainwell Technology
- PO Box 3766, Charleston, WV 25301
- Providers 1-888-483-0793
- Members 1-888-483-0797
- Fax: 304-348-3380
Prior Authorization
- KEPRO HealthCare
- Medical Reviewer
- 1007 Bullitt Street
- Charleston, WV 25301
- 1-800-346-8272, ext. 4401 - For Customer Service or Clinical Support
- Fax: 1-844-633-8430
Prior Authorization requests for home health services for Children with Special Health Care Needs (CSHCN)
- Office Of Maternal, Child and Family Health
- Children with Special Health Care Needs Program
- 350 Capitol Street, Room 427, Charleston, WV 25301
- 304-558-5388 or 1-800-642-9704
- Fax: 304-558-8468
